Privacy Policy

Last updated: 12 November 2026

1. Introduction

This Privacy Policy describes the privacy practices of EscapeHub LLC, a Delaware limited liability company, and its affiliates (collectively, “EscapeHub,” “we,” “us,” or “our”) in connection with the EscapeHub websites at escapehub.ai and its subdomains (including the $ESC presale website), the EscapeHub mobile applications, and the EscapeHub token launchpad (together, the “Platform” or “Services”). It explains the rights and choices available to individuals concerning their information. Capitalised terms not defined here have the meaning given in our Terms and Conditions.

Please read this Privacy Policy carefully before using the Platform. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree with this Privacy Policy, please do not access or use the Platform.

We may update this Privacy Policy from time to time to reflect changes in law, regulation, industry standards, or changes to the Platform. The date of the most recent revision appears at the top of this page. Where any changes materially affect your privacy rights, we will provide appropriate notice. If you disagree with any changes to this Privacy Policy, you should discontinue your access to and use of the Platform.

Age restriction: The Platform is not directed to, and we do not knowingly collect Personal Data from, anyone under the age of 18. If you are a parent or guardian and believe that your child has provided us with Personal Data, please contact us. We will take steps to delete such information as soon as reasonably practicable.

2. Personal Data Controller and Definitions

“Personal Data” means information that is associated with and can be used to identify a specific person. Personal Data does not include aggregated or anonymised information where individuals can no longer be identified. References to Personal Data include “personal data” as defined by the EU General Data Protection Regulation (Regulation (EU) 2016/679), the UK General Data Protection Regulation and the Data Protection Act 2018, and “personal information” as defined by applicable US state privacy laws (together, “Data Protection Law”).

A “Personal Data Controller” is a person or organisation that determines the purposes and means of the collection, holding, processing, or use of Personal Data, including any person or organisation that instructs another person or organisation to collect, hold, process, use, transfer, or disclose Personal Data on their behalf.

For the purposes of Data Protection Law, the controller of Personal Data processed in connection with the Platform is EscapeHub LLC (Delaware, USA). You can contact us about this Privacy Policy, or to exercise any of your rights, by email at support@escapehub.ai (the “Privacy Contact”).

3. Types of Personal Data We Collect

We may collect the following categories of Personal Data:

Wallet and authentication information: blockchain wallet addresses (EVM and Solana), including the public keys used to interact with the Platform, the email address, social-login identifier or other credential you use to sign in (including through our wallet infrastructure provider, Privy), and related session data.
Transaction information: wallet addresses of senders and recipients of digital assets, token creation activities, trading activities, bonding curve interactions, pool graduation events, fee claims, presale purchases and staking transactions, your inquiries and our responses.
Profile information: usernames, biographies, social handles (X/Twitter, Telegram), website URLs, and profile images that you voluntarily provide.
Contact information: the email address you give us when you pre-register for mainnet, subscribe to a notification, or contact our support channels, and the content of those communications.
Usage data: IP address, country of origin, browser type and version, operating system, device identifiers, timezone settings, pages viewed, referral sources, and information about how you interact with the Platform.
User-generated content: comments, media uploads (images, GIFs, videos), token metadata, and other content you submit to the Platform.
Compliance information: other Personal Data or commercial and/or identification information deemed necessary to comply with applicable anti-money laundering, sanctions and similar laws and regulations.
Third-party data: Personal Data received from third parties, including blockchain analytics providers and publicly available sources.

4. How We Collect Personal Data

We collect Personal Data through the following means:

Directly from you: when you voluntarily provide information by connecting your wallet, creating a profile, submitting content, creating tokens, trading, buying in the presale, pre-registering, or contacting us.
Automatically: when you access or use the Platform, we automatically collect certain information from your device and browser (see Section 6 below).
From third parties: we may receive Personal Data from blockchain analytics providers, wallet infrastructure providers, and other third-party services we use to operate the Platform.
From publicly available sources: including public blockchain ledgers, which record transaction data openly and immutably.

5. Mandatory vs. Optional Personal Data

Unless otherwise specified, all Personal Data requested by EscapeHub is mandatory. Failure to provide mandatory Personal Data may make it impossible to access or use certain features of the Platform. For example, connecting a wallet address is required to trade, create tokens, buy in the presale, or use social features.

Where the Platform explicitly indicates that certain data is not mandatory (such as profile biographies, social handles, or banner images), you may choose not to provide it without affecting the core availability or functionality of the Platform.

If you are unsure which Personal Data is mandatory, you may contact us for clarification.

6. Information Automatically Collected

When you access or use the Platform, we may automatically collect the following information:

Web browser information, including browser type and version
IP address and/or domain name
Device identifiers and device-specific information
Login and authentication information
Timezone settings
Browser plug-in types and versions
Operating system and platform information
Location information (derived from IP address)
Cookies and similar technologies installed on your device
Pages or services viewed on the Platform
Websites or search terms that referred you to the Platform
Information about how you interact with the Platform, including click patterns, navigation paths, and feature usage

7. Cookies and Similar Technologies

We use cookies and similar technologies (such as local storage) to provide certain functions of the Platform and to help collect data about how the Platform is used. Cookies are small, often encrypted text files stored on your computer or mobile device. They are used to collect information about how you use the Platform and to enable features such as remembering your preferences.

7.1 How we use cookies and local storage

To track usage of the Platform by providing usage statistics
To deliver information, including updates and notifications
To enable wallet authentication and session persistence based on your browsing history and previous visits
To remember your preferences such as theme settings, chart preferences, browse chain selection, and layout choices

We do not combine or link cookie data with third-party data for the purposes of targeted advertising or advertising measurement. We do not share data collected about a particular end-user or device with data brokers for those purposes.

7.2 Types of cookies and storage we use

Session cookies: temporary cookies that expire when you close your browser.
Persistent cookies: cookies that remain on your device until they are deleted or expire.
Strictly necessary cookies: essential for the operation, authentication, and authorisation of the Platform. These include wallet session tokens.
Functionality cookies and local storage: used for technical performance and remembering your choices and preferences (such as theme, chain selection, search history, chart drawings, and layout preferences).
Sign-in and authentication cookies: allow you to return to the Platform without requiring additional wallet signature verification.
Performance/analytical cookies: help us understand navigation patterns, service usage, and identify improvements (see Section 8).

We do not use targeting cookies or third-party advertising cookies on the Platform.

7.3 Cookie controls and deletion

You can control, block, or restrict cookies through your browser settings. Information on managing cookies should be available in your browser’s Help section. Cookie settings are browser-specific, meaning you must manage preferences separately if you use multiple browsers or devices. Mobile users should refer to their device manual or settings to control cookies.

For more information about cookies and how to disable them, visit allaboutcookies.org.

Please be aware that restricting, disabling, or blocking cookies and local storage may prevent the Platform from operating properly. You may lose access to certain features or services. EscapeHub is not responsible for any inability to use the Platform or degraded functionality resulting from your cookie settings and choices.

8. Analytics and Error Tracking

On our websites we use Plausible Analytics, a privacy-focused analytics service that measures page views and referral sources in aggregate without cookies and without storing personal identifiers.

In the EscapeHub app we use Sentry, a third-party error tracking and performance monitoring service, to identify and diagnose technical issues. Sentry may collect information including device type, browser version, IP address, and error context data. This information is used to generate reports about Platform stability and performance.

We may use additional analytics tools in the future. If we do, this Privacy Policy will be updated accordingly.

9. Method of Processing

EscapeHub takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of Personal Data. Processing is carried out using computers and IT-enabled tools, following organisational procedures and methods strictly related to the purposes stated in this policy.

In addition to you, your Personal Data may be accessible to:

Internal personnel: persons involved in the operation of the Platform, including administration, legal, and system administration staff.
External parties: third-party technical service providers, hosting providers (including cloud infrastructure), content delivery networks, media storage providers (Cloudflare R2), content moderation services (AWS Rekognition), error tracking services (Sentry), blockchain RPC providers, wallet infrastructure providers (Privy), and IT companies, each appointed as a data processor where necessary.

You may request a list of these parties at any time by contacting the Privacy Contact.

10. Legal Bases for Processing

We process your Personal Data on the following legal bases, as applicable:

Consent: where you have given consent for one or more specific purposes. Under certain legislation, we may process your Personal Data on an opt-out basis without relying on consent or another listed legal basis, until you object.
Contractual necessity: where processing is necessary for the performance of an agreement with you and/or any pre-contractual obligations.
Legal obligation: where processing is necessary for compliance with a legal obligation to which we are subject.
Public interest: where processing is related to a task carried out in the public interest or in the exercise of official authority vested in us.
Legitimate interests: where processing is necessary for the legitimate interests pursued by EscapeHub or a third party, provided such interests are not overridden by your rights and freedoms.

For marketing communications sent by electronic means we rely on your consent, which you may withdraw at any time (see Section 12). We will not send you marketing communications unless you have consented to receive them.

11. Purposes for Using Personal Data

We use your Personal Data for the following purposes:

To provide the Platform, its features, and requested customer support
To process transactions and send notices about your transactions on the Platform, including token creation, trades, bonding curve interactions, presale purchases and staking
To detect, prevent, and address malicious, fraudulent, or abusive activity, including content moderation of uploaded media via automated image analysis
To screen wallets against sanctions lists and comply with anti-money laundering and similar obligations
To monitor and analyse user behaviour for analytics and Platform improvement
To beta test certain features or aspects of the Platform
To contact you regarding your use of the Platform, and, where you have consented, to send you the notifications you asked for (such as the mainnet launch notification)
To display content from external platforms, including embedded media
To provide social features, including profiles, comments, likes, following, and watchlists
To optimise traffic distribution and Platform performance
To register users and authenticate wallet-based credentials via cryptographic signature verification (Sign-In with Ethereum / Sign-In with Solana)
To comply with legal obligations and respond to requests from courts, regulators and law enforcement
To protect the rights, property, and interests of EscapeHub, its affiliates, users, and third parties
To monitor and maintain our infrastructure, including servers, databases, and blockchain indexing systems
To facilitate interactions with external social networks and platforms where users have linked their profiles
To provide location-based interactions, such as displaying region-appropriate content or complying with regional regulations

12. Marketing Communications and Your Choices

Every marketing email we send will include an unsubscribe link, and you may also withdraw your consent to marketing communications at any time by contacting the Privacy Contact. Opting out of marketing does not stop us from sending you transactional, security, service or legal notices relating to your use of the Platform.

We may share your Personal Data in the following circumstances:

Service providers and vendors: with third-party service providers and vendors who assist us in providing the Platform, including cloud hosting providers, content delivery networks (Cloudflare), media storage services (Cloudflare R2), content moderation services (AWS Rekognition), error tracking (Sentry), analytics (Plausible), blockchain RPC providers, and wallet connection infrastructure (Privy).
No unauthorised sharing: we do not share your Personal Data with third parties without your consent, except as described in this Privacy Policy or as required or permitted by applicable law. We do not sell your Personal Data or share it with data brokers.
Affiliates: within the EscapeHub group and with affiliates, for purposes consistent with this Privacy Policy.
Authorised third parties: with third-party companies and individuals who provide services on our behalf or help us operate the Platform or our business. Such third parties may use your Personal Data only as directed or authorised by EscapeHub and consistently with this Privacy Policy, and are prohibited from using or disclosing the information for any other purpose.
Third-party services you use: where a feature depends on a third party’s own service (for example a wallet provider, a bridge, a decentralised exchange or a blockchain network), that third party may receive Personal Data directly from you or from your on-chain activity and will process it under its own privacy terms.
Compliance: where required for compliance with applicable laws, regulations, or legal processes.
Business transactions: in connection with any business transaction or potential business transaction, including divestiture, merger, consolidation, acquisition, reorganisation, sale of assets, bankruptcy, or dissolution.

14. Retention of Personal Data

We retain your Personal Data for as long as necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy.

We also retain Personal Data as needed to:

Comply with legal, regulatory, accounting, or reporting requirements
Fulfil contractual obligations (retained until the contract has been fully performed)
Pursue legitimate interests (retained as long as needed for those purposes)

Retention decisions depend on the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorised use or disclosure, whether the processing purposes can be achieved through other means, and applicable legal requirements.

Personal Data may be retained longer where you have consented to such retention, until your consent is withdrawn. Personal Data may also be retained longer when required for a legal obligation or by order of an authority.

After the applicable retention period, Personal Data will be deleted or, where permitted, de-identified. Please note that rights such as access, erasure, rectification, and portability cannot be enforced after the retention period expires.

Important: not all Personal Data may be capable of deletion or de-identification because of the nature of blockchain transactions. See Section 17 (Blockchain Transactions) for details.

15. Third-Party Links and Services

The Platform may contain links to third-party websites, mobile applications, and online services, including blockchain explorers, decentralised exchanges, social media platforms, and wallet providers. Such links do not constitute an endorsement and do not imply affiliation with those third parties.

EscapeHub content may also appear on external web pages, mobile applications, or online services that are not associated with us.

We do not control third-party websites, applications, or services and are not responsible for their actions or their privacy practices. Those third parties may follow different rules regarding the collection, use, and sharing of Personal Data. We encourage you to read the privacy policies of any third-party services you access through or in connection with the Platform.

16. Data Security

The security of your Personal Data is important to us. We use administrative, technical, and physical safeguards designed to protect the Personal Data we collect. These measures include encrypted connections (HTTPS/TLS), secure server infrastructure, access controls, and content moderation systems.

However, safety and security also depend on you. We ask that you do not share your private keys, seed phrases, one-time codes or other personal security information with anyone. EscapeHub will never ask you for them. Never sign blockchain transactions from untrusted sources.

No method of transmission over the internet is completely secure. While we do our best to protect your Personal Data, we cannot guarantee the security of Personal Data transmitted to the Platform. Any transmission of Personal Data is at your own risk.

17. Blockchain Transactions

Your use of digital assets on the Platform may be recorded on one or more public blockchains, including Solana and the EVM-compatible networks the Platform supports (such as Ethereum and Base). This specifically includes the settlement of digital asset trades, token creation events, bonding curve interactions, pool graduations, fee claims, presale purchases and staking transactions.

Public blockchains are distributed ledgers that immutably record transactions across wide networks of computers. Many blockchains are open to forensic analysis, which can lead to the re-identification of transacting individuals and the revelation of Personal Data, especially when blockchain data is combined with other data sources.

Because blockchains are decentralised or third-party networks that are not controlled or operated by EscapeHub, we cannot erase, modify, or alter Personal Data recorded on those networks. You should consider this carefully before engaging in blockchain transactions through the Platform.

18. International Transfers

EscapeHub is based in the United States and operates globally. Your Personal Data may therefore be transferred to, stored in, and processed in countries outside the country where you reside, for the purposes described in this Privacy Policy. Where we transfer Personal Data from the European Economic Area or the United Kingdom to a country that has not been recognised as providing an adequate level of protection, we rely on an appropriate transfer mechanism under Data Protection Law, such as the European Commission’s Standard Contractual Clauses or the UK International Data Transfer Addendum, together with supplementary measures where required. You may request a copy of the relevant safeguards by contacting the Privacy Contact.

By using the Platform, you understand that your Personal Data may be processed in the United States and in jurisdictions outside the European Economic Area (EEA) and the United Kingdom (UK).

If you are located in the European Economic Area or the United Kingdom, you have the following rights under applicable Data Protection Law. Residents of certain US states and other jurisdictions may have similar rights under their local law, which we will honour to the extent they apply:

Right of access: the right to obtain confirmation of the Personal Data we process about you and to request a copy of that data.
Right to rectification: the right to request correction of inaccurate Personal Data we hold about you.
Right to erasure: the right to request deletion of your Personal Data, subject to legal exceptions and the limitations inherent in blockchain technology.
Right to restriction: the right to restrict certain processing of your Personal Data, provided the processing is not necessary for performance of or in relation to a contract or service to which you are a party.
Right to data portability: the right to receive your Personal Data in a structured, commonly used, and machine-readable format.
Right to object: the right to object to processing of your Personal Data, including automated decision-making and profiling.
Right to withdraw consent: where we rely on your consent for processing, you have the right to withdraw that consent at any time.
Right to complain: the right to lodge a complaint with a supervisory authority, including the UK Information Commissioner’s Office or the data protection authority of the EEA country in which you live or work.

We will respond to requests to exercise your rights within the period required by Data Protection Law (generally one month, extendable where permitted).

20. Account and Data Deletion

You can delete your EscapeHub account and its associated data yourself, at any time, from inside the EscapeHub app (see 20.3). The account and its data associations are removed immediately; stored media files are purged shortly afterwards. Deletion cannot be undone.

20.1 What we delete

When you delete your account, we delete or de-identify the following data:

Your profile information (username, biography, social handles, profile images)
Your comments and likes. Where other people have replied to or liked a comment of yours, the comment is replaced by a structural placeholder (“Deleted user — This comment was deleted.”) with its text, media and your identity removed.
Uploaded media files (images, GIFs, videos) stored on our servers. Their association to you is removed immediately, and the files themselves are removed from storage shortly afterwards by an automated cleanup. Copies of media may remain in content-delivery caches for a limited time after deletion. The logo and banner images that a token you created uses belong to that token’s public listing and stay with it.
Watchlist and following/follower relationships
The record of a token launch you have not finished, kept on the device you delete from (the metadata and image references saved so an interrupted launch can be resumed). A token you created is not affected, whether or not it has been written to a blockchain yet: it stays listed (see 20.2).
Every signed-in session for the account. For accounts with an embedded wallet, the sign-in identity (email, Apple, Google or X) is disassociated from EscapeHub through our wallet infrastructure provider (Privy); signing in again later with the same method creates a brand-new account with a new wallet.
Locally stored preferences and session data on the device you delete from (on other devices or browsers, you should also clear the Platform’s local storage)

Your username is held for 30 days after deletion so that it cannot be claimed by someone else immediately, and is released afterwards.

20.2 What we do not delete

Because of the nature of blockchain technology, the public record of the tokens on the Platform and legal requirements, the following data is not deleted:

Tokens you created: a token you created stays listed after your account is deleted and can still be bought, with its name, symbol, metadata link, logo and banner. For a token not yet written to a blockchain, we keep these details, the wallet address it was created from and the signature you gave when you created it.
Blockchain transaction records: token creation events, trades, bonding curve interactions, pool graduations, presale purchases and staking transactions are recorded on public blockchains. These are immutable and cannot be erased, modified, or altered by EscapeHub or any party.
On-chain token metadata: token names, symbols, and metadata URIs stored in smart contracts are permanent and publicly visible.
Compliance records: data retained for legal, regulatory, or compliance obligations will be kept for the required retention period, even after account deletion.

20.3 Deletion process

On mobile: open Settings and choose Delete account. On the web: open your account menu and choose Delete account.
You will be asked to review what will be deleted and complete the confirmation shown in the app.
Once confirmed, the account and its data associations are removed immediately and stored media files are purged shortly afterwards; this cannot be undone. If your account uses an embedded wallet, deleting your account removes access to this wallet through EscapeHub. Recovery is not guaranteed. Move any funds to another wallet first. EscapeHub does not currently offer private-key export for this wallet.
If you imported a wallet into the EscapeHub mobile app, deleting your EscapeHub account also removes that imported wallet and its locally stored wallet material from this device. This does not delete the wallet, its blockchain address or its assets from the blockchain: you will need your recovery phrase or private key to import that wallet again later, and importing it again creates a new EscapeHub account.
If you connected a wallet from a browser extension or another wallet app, it is not affected: EscapeHub never holds its keys. Deleting your account signs that wallet out, and connecting it again later creates a new account.

If you can no longer sign in to the account you want deleted, contact us at support@escapehub.ai from a verifiable source, including the wallet address associated with the account. We will verify your identity by requesting a signed message from that wallet and process the deletion within 30 days of successful verification. If you pre-registered with an email address and want it removed, email us from that address.

21. Access Requests

You are generally entitled to access the Personal Data we hold about you. In ordinary circumstances, we will provide you with full access to your data.

We may charge a reasonable fee for providing access to your Personal Data, depending on the nature and scope of the request, but any such charge will not be excessive. In certain circumstances, legal or administrative reasons may justify a denial of access. If we refuse a request for access, we will provide you with our reasons where required by law.

22. Complaints

If you believe that your privacy has not been respected, or that EscapeHub has acted inconsistently with this Privacy Policy, please contact us as soon as possible using the details provided below.

We will investigate privacy queries and complaints within a reasonable period, depending on the complexity of the matter. We will notify you of the outcome of our investigation.

23. Contact and Identity Verification

If you wish to exercise any of the rights described in this Privacy Policy, or if you have questions about how we handle your Personal Data, please contact us at:

EscapeHub LLC — Privacy Contact
Email: support@escapehub.ai
Support: escapehub.ai/support

When contacting us, please provide sufficient information to identify yourself and describe what right you wish to exercise and which information your request relates to. Any Personal Data collected from you to verify your identity for such requests will be used solely for the purposes of verification.

If you are concerned about non-compliance with your legal rights or applicable privacy laws, you may contact us or lodge a complaint with your local data protection authority.